DASK Virtual Assistant
No call left unanswered
An AI virtual assistant that answers your phone and WhatsApp around the clock, and books appointments and reservations straight into your calendar.
The problem
Every missed call is a customer who calls someone else
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With a customer in front of you
The phone rings while you are serving someone, working or driving.
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Outside opening hours
Lunchtimes, evenings and holidays: the customer will not wait until tomorrow.
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WhatsApp left unanswered
Replies that arrive hours later, after they have already booked elsewhere.
Try it: call your business at 14:30. Who answers?
The solution
A virtual assistant for your business
You choose its name, voice and tone. We set it up with your services, prices and rules, and it only uses the information you approve.
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Answers 24/7
Phone and WhatsApp, including nights and public holidays.
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Books in your calendar
Appointments and reservations in your real free slots.
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Answers questions
Prices, opening hours, services and how to find you.
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Takes messages
Orders, quote requests and messages for your team.
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Confirms by WhatsApp
Your customer gets their booking in writing straight away.
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Several languages
Spanish, Valencian, English, French and German.
How it works
What your customer experiences
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They call your usual number
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If nobody picks up within a few seconds, your virtual assistant answers
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They choose a day and time, or leave their request
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They get a confirmation on WhatsApp
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They can change or cancel by replying to the message
No apps or sign-ups: your customer simply calls or writes, as always.
How it works
And what you experience, with nothing new to learn
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The booking appears on its own in your Google Calendar, on your phone and on your computer.
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We let you know on WhatsApp with the name, phone number and reason for every booking or message.
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Holidays or a day off? Block it in your calendar and it stops being offered straight away.
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Monthly report Calls answered, bookings made and the most frequent questions.
- 9:00–9:45 Physiotherapy · Ana P.
- 10:00–10:45 First visit · Marta G.
- 11:00–11:45 Knee rehab · Pedro L.
- 12:00–12:45 Dry needling · Javier R.
- 14:00–16:00 Lunch
- 16:00–16:45 Physiotherapy · Lucía S.
- 17:00–17:45 First visit · Laura M.
- 18:00–18:45 Therapeutic Pilates · Carmen V.
Booked by your virtual assistant
Example call · physiotherapy clinic
A natural conversation, in under two minutes
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Patient: Hi, I would like to book a first appointment. My lower back has been hurting for a week.
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Virtual assistant: I am sorry to hear that. I can book you a first physiotherapy visit. Which day suits you?
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Patient: Thursday afternoon, if possible.
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Virtual assistant: On Thursday I have five o’clock or half past six free. Which do you prefer?
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Patient: Five o’clock, perfect.
Today
WhatsApp · New booking
First physiotherapy visit
Thursday 6 Nov · 17:00
Patient: Laura M.
Phone: +34 6XX XXX XXX
Reason: lower back pain
Booked by your virtual assistant
10:02Illustrative example. The virtual assistant then asks for a name and phone number, asks for privacy consent and confirms on WhatsApp.
Trust
Safe, compliant and always professional
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Says it is an AI
Transparent with every caller, as European rules require.
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Knows its limits
No medical or legal advice. In an emergency, it points people to 112.
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Built for GDPR
It asks for consent, and we sign a data processing agreement with you.
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Minimal data
Only name, phone number and reason. Recordings are deleted on a schedule.
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Never makes things up
It only uses the prices and services you approve.
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A person is always there
Your team can take the call or call the customer back.
What you get
Everything included, ready to go
- A virtual assistant set up with your services, prices and rules
- A natural voice in Spanish from Spain, with the name you choose
- A dedicated local number, with forwarding from your usual phone
- WhatsApp with your business name and logo
- Connection to your Google Calendar
- A WhatsApp alert for every booking, order or message
- A WhatsApp confirmation for your customer
- A weekly review of calls and ongoing improvements
- A monthly results report
- Direct support on WhatsApp, in Spanish
You do not manage any tools: DASK looks after everything behind the scenes.
Getting started
Up and running in one or two weeks
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Free audit
We measure how many calls you miss, and when.
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Set-up
Services, calendar, voice, number and WhatsApp.
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Testing together
Test calls until you are happy with it.
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Live
You switch on call forwarding and it starts answering.
You only provide: your business details, access to your calendar and 30 minutes for testing.
The timing depends mainly on approval of the local number, which requires business documents.
Who it is for
For any business that lives on the phone
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Clinics
Appointments, questions and prices.
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Hair and beauty salons
Bookings by service and by professional.
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Garages
Services and repair quotes.
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Restaurants
Reservations in several languages.
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Estate agents
Viewings and details of interested buyers.
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Academies
Courses, timetables and enrolment.
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Professional offices
First consultations and messages.
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Home renovations
Call-outs and quote visits.
Optional
Upgrades to go further
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Your own voice
We clone the voice of someone on your team, with their written consent.
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Reminders
A WhatsApp the day before, to reduce appointments nobody turns up to.
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Your software
A connection to your booking or management software, where available.
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Returning customers
Recognises existing customers and offers their next appointment.
Each upgrade is quoted separately, depending on your business. It always introduces itself as a virtual assistant, even with a real voice.
Questions
Frequently asked questions
Do I need to change my phone number?
No. You keep your number. When you do not answer or the line is busy, calls are forwarded to a dedicated DASK number where your virtual assistant answers.
Does it replace my team?
No. It takes the routine calls and messages so your team can focus on the customers in front of them. Anyone can still speak to a person: your team can take the call or call back.
Which calendar does it use?
It connects to Google Calendar. If you use other booking or management software, we check whether it can be connected as an optional upgrade.
What does it cost?
It depends on your business and how many calls you receive. Request a demo and, after the free audit, we give you a clear quote based on your real figures.
Can I hear it before deciding?
Yes. Request a demo and we will show you a virtual assistant answering a real call.
Next steps
Hear your virtual assistant today
- Request a demo and hear it answer a call
- A free audit of your missed calls
- A 30-day pilot in your business
Or email us at hello@daskdigital.com